We want you to be fully satisfied with your IPTV subscription purchase. Please read our refund policy to understand the guidelines and procedures in the event that a refund is requested.
- Refund Eligibility: Refunds are only available for IPTV subscription purchases that have not been activated or accessed. Once the subscription has been activated and used, we are unable to process a refund. This is due to the digital nature of our products, which cannot be returned or revoked once the service has been provided.
- Technical Issues: If you encounter technical difficulties with our IPTV service, we encourage you to reach out to our customer support team. We are dedicated to resolving any technical issues promptly. In most cases, our support team can assist in troubleshooting and resolving problems effectively.
- Contacting Customer Support: If you believe you are eligible for a refund or have any questions regarding our refund policy, please contact our customer support team. Provide detailed information about your purchase and the reason for your refund request. Our team will review your case and respond to your inquiry as soon as possible.
- No Refunds for Change of Mind: We do not offer refunds for change-of-mind purchases or if you decide that our IPTV service does not meet your personal preferences or expectations. We encourage you to review the features, specifications, and compatibility of our subscriptions before making a purchase.
- Processing Time: Once your refund request has been approved, we will process the refund within a reasonable timeframe. The refund will be issued using the original payment method used during the purchase. Please note that the processing time for refunds may vary depending on your financial institution.
Please note that our refund policy applies specifically to IPTV subscription purchases. For any physical products related to your purchase, such as IPTV devices or accessories, separate refund policies may apply, and details will be provided during the checkout process.
If you have any further questions or concerns about our refund policy, please feel free to contact our customer support team. We are here to assist you and ensure that you have a positive experience with our IPTV services.